Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The Orchard Surgery
2015-05-17
Person
5
5
0
Written by a patient
Written by a patient 17th May 2015
Excellent surgery with very friendly helpful staff!
27th January 2016
Response from The Orchard Surgery
Thank you - we strife to help at all times.
The Orchard Surgery
2015-05-15
Person
4
5
0
Written by a patient
Written by a patient 15th May 2015
Always very helpful and polite staff eager to help. Bit difficult to get through on the phone sometimes but always works after a few attempts (not sure if there are 2 lines but might be worth it)
27th January 2016
Response from The Orchard Surgery
Thank you for the feedback. Yes, the lines do get busy - something to consider.
The Orchard Surgery
2015-05-14
Person
4
5
0
Written by a patient
Written by a patient 14th May 2015
It is easy to get to see a doctor any weekday by queuing up in the morning. I do appreciate this and the late night on a Tuesday for both the doctor and the nurse, helps those of us who work, although these have to be booked. The appointments go quickly. Maybe a case for more?
It is not so easy to get an appointment to see the nurse. There is no open surgery so perhaps a day for the nurse. This said I am more than happy with the Orchard surgery.
27th January 2016
Response from The Orchard Surgery
Thank you - unfortunately the nurse and HCA do get incredibly busy. We are not able to offer open surgery mornings for the nurse and different length of times are needed for particular treatments - ie Cervical Smear 20 minutes, b/t 10 mins.
The Orchard Surgery
2015-05-02
Person
5
5
0
Written by a patient
Written by a patient 2nd May 2015
Friendly and professional. It's a busy surgery but staff always make you feel welcome and treat you like a human being. Doctors are brilliant - sensitive and sensible.
The Orchard Surgery
2015-04-07
Person
5
5
0
Written by a patient
Written by a patient 7th April 2015
I like my Doctor, she always takes the time to listen and explain, the receptionists are very friendly and helpful. I have every confidence in my surgery and the excellent service it offers.
8th April 2015
Response from The Orchard Surgery
Thank you for your positive comments.
Resources
Short link to review The Orchard Surgery: http://iwgc.net/ece4n